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    F.A.Qs

    What types of projects do you handle?

    We deliver restaurants, retail fit-outs, tenant improvements, multi-family, custom homes, and select commercial builds—via general contracting, construction management, design-build, and owner’s representation.

    How do I start a project with RockHaus?

    Book a discovery call → share drawings/brief/budget → site visit → concept budget & schedule range → preconstruction agreement for detailed planning.

    Do you help with permits and approvals?

    Yes. We coordinate drawings, engineering, code compliance, and submissions to the Authority Having Jurisdiction (AHJ) and manage inspections through closeout.

    How long will my project take?
    1. Timelines vary by scope. Typical ranges:

    • Retail/restaurant fit-out: 8–16 weeks

    • Tenant improvement (office): 6–14 weeks

    • Custom home: 8–14 months
      We’ll provide a detailed Gantt schedule after preconstruction.

    How do you control budget and manage changes?

    Open-book budgeting, vetted bids, allowances, and a contingency. Any scope change is priced and approved via written Change Orders before work proceeds.

    Can you work with my architect/designer, or do you provide design-build?

    Both. We collaborate seamlessly with your design team or deliver a single-contract design-build model for speed, cost control, and a single point of accountability.

    What do you do to ensure quality and safety?

    Licensed/insured subtrades, QA/QC checklists, mock-ups, milestone inspections, and a safety program with site orientations, toolbox talks, and regular audits.

    Do you offer sustainable/energy-efficient options?

    Yes—material selection, waste reduction, high-performance envelopes, efficient MEP systems, and readiness for certifications (e.g., LEED-aligned practices if requested).

    How are payments structured?

    An initial deposit (if applicable), then progress draws tied to milestones with transparent backup (schedules of values, invoices, lien waivers). Retainage per contract.

    What warranty and aftercare do you provide?

    Standard 12-month workmanship warranty (plus all manufacturer warranties), a post-occupancy walkthrough, and an operations & maintenance pack. Service calls available.